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Get help understanding Medicaid and CHIP

Nothing you send here goes anywhere near your actual Medicaid or marketplace application — this is just a question to us.

1

You send your question

Tell us what stage you're at and what's confusing — a term, a notice, a decision.

2

We reply by email

You'll get a plain-English answer and, where relevant, a link to the exact official page that applies to you.

3

You take it from there

Any actual application, correction, or appeal happens directly with your state Medicaid agency or Healthcare.gov — we point you there, we don't do it for you.

We do not publish an email address, so this form is the fastest route to a person. We cannot answer questions about your personal financial situation or tell you whether you qualify for anything.

Medicaid vs MarketplaceFree checklist